Do You “Get to Go to Work” or Do You “Have to Go to Work”?
When you get out of bed, do you tell yourself, “I get to go to work today”, or do you tell yourself, “I have to go to work today”? Some…
Ways to Prevent Top Talent from Walking
Recent LinkedIn studies show that more than half of the workforce is open to exploring new employment opportunities. That means there is a good chance you have people right now…
CHOOSE FORD: DRIVE RETENTION AND REVENUE
Relationships are the basis of trust, empowerment, and collaboration among a team. I have been a member of the Playhouse Square Ticket Sales and Service team for over 11 years…
Lessons Learned from a Living Legend
I grew up in Lansing, Michigan just a couple of blocks away from Everett High School. Across town, Earvin Johnson, Jr. lived almost as close to Sexton High School. Lansing…
Greg Coopman
Licensed CX Coach Greg Coopman, brings to your service an unmatchedlevel of experience & knowledge with starting, growing,scaling, and selling multiple multi-million dollarseniorhome care agencies. Over the past 20 years,…
Karen Roe
Licensed CX Coach “People don’t care how much you know until they know how much you care”~Theodore Roosevelt Karen Roe’s caring and positive customer experience focus has been demonstrated time…
Vince Roberge
Licensed CX Coach With a background in leadership roles within Funeral Service, Vince has practiced and coached on the transformative power of exceptional service experiences. He knows what it takes…
Brad Dick
Licensed CX Coach Cleveland, Ohio, USA Brad brings over two decades of leadership, passion, and even an obsession for providing meaningful and personalized customer experiences from the IT Industry. Since…
Carmina Mendez
Licensed CX Coach Bilingue en ingles y español Ver perfil en inglés Carmina tiene más de 20 años de experiencia en la industria de cocinas y baños en la empresa…
Frank Favaro
Licensed CX Coach Cleveland, Ohio, USA Frank is a passionate CX (Customer Experience) coach with 20+ years of leading the field across multiple competitive industries and excelling in B2B &…