Licensed CX Coach
About Karen Roe
“People don’t care how much you know until they know how much you care”
Karen Roe’s caring and positive customer experience focus has been demonstrated time and time again throughout her accomplished career.
She has built and owned one of Central Florida’s most successful countertop companies.
Her company grew from a small operation to a large-scale powerhouse in just 12 years.
Her expertise has catered to consumers, designers, kitchen and bath dealers and builders in both residential and commercial spaces.
The desire for business excellence continues with her organization being the first and only fabrication company in Florida to be presented with the “Sunshine Safety Award”, representing her dedication to her team and community safety.
Many businesses within the stone industry and outside of it have welcomed her consultations. These insights have guided them to make structural changes to their customer experiences and employee training programs which have been game changers for them.
Karen’s passion for learning and sharing is evident by her willingness to embrace leadership positions within a variety of professional organizations.
Always striving to be competitive and informed, Karen travels around the world to increase her knowledge and expand her horizons. She is a Certified Stone Inspector, keynote, commencement address and CEU speaker.
Karen has also been a trusted and sought-after source for published articles and has made radio appearances, speaking engagements and being of service to her industry a priority.
Being a certified CX Coach is the perfect fit for this dynamic, energetic, experienced and informed professional. Your company will thank you for booking Karen Roe!
- US – Northeast
- US – Southeast
- US – Midwest
- US – Southwest
Areas of Expertise
- Banking/Real Estate
- Customer Support