Hire a CX Coach
Frequently Asked Questions
What is a CX Coach?
A CX Coach has a desire to own their own business and has a passion for coaching and helping companies elevate their customer and employee experience.
A CX Coach:
- Educates on the proven X Commandment methodology and CX Coaching Global tools
- Guides leadership teams in the creation of customized systems through facilitated workshops
- Coaches teams on the implementation and execution of systems
- Transforms the culture of companies
Why should I hire a CX Coach?
A CX Coach can help you become the brand customers can’t live without and help make price irrelevant. Utilizing the proven methodology utilized by companies like Chick-fil-A, Starbucks, and The Ritz Carlton, a CX Coach will guide your team to create a customer centric culture, resulting in improved external and internal customer experience. This in turn leads to increased customer satisfaction, loyalty, referrals, and profitability.
How long is an average commitment?
CX Coaches work with clients quarterly over a period of 2 years. No contracts are required so you can determine the value you are receiving and make the decision to continue the process as you work with the Coach.