Westland – Dec-7-2021 – 21:14

Section:Average Score
Section 1. (Immersion):52.5% Below Average
Section 2. (Customer Experience Action Statement):49.17% Below Average
Section 3. (Relationship Building):50.91% Below Average
Section 4. (Customer Experience Cycle):49.17% Below Average
Section 5. (Zero risk):47.16% Below Average
Section 6. (World-class Internal Culture):43.41% Below Average
Section 7. (World-class Leadership):42.43% Below Average
Section 8. (Above and Beyond Culture):44.49% Below Average

Overall score: 47.41% Below Average

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