Westland – Dec-14-2021 – 15:16

Section:Average Score
Section 1. (Immersion):65.4% Average
Section 2. (Customer Experience Action Statement):64.17% Average
Section 3. (Relationship Building):64.18% Average
Section 4. (Customer Experience Cycle):61.38% Average
Section 5. (Zero risk):61.31% Average
Section 6. (World-class Internal Culture):55.11% Average
Section 7. (World-class Leadership):55.88% Average
Section 8. (Above and Beyond Culture):55.82% Average

Overall score: 60.41% Average

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