Style & Grace Cleaners – Apr-18-2022 – 18:05
| Section: | Average Score |
| Section 1. (Immersion): | 34.67% Unacceptable |
| Section 2. (Customer Experience Action Statement): | 36.67% Unacceptable |
| Section 3. (Relationship Building): | 30% Unacceptable |
| Section 4. (Customer Experience Cycle): | 33.33% Unacceptable |
| Section 5. (Zero risk): | 45% Below Average |
| Section 6. (World-class Internal Culture): | 36.67% Unacceptable |
| Section 7. (World-class Leadership): | 34.67% Unacceptable |
| Section 8. (Above and Beyond Culture): | 46% Below Average |
Overall score: 37.13% Unacceptable
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