ServeCentric – Jul-18-2022 – 14:19

Section:Average Score
Section 1. (Immersion):56.67% Average
Section 2. (Customer Experience Action Statement):72.22% Above Average
Section 3. (Relationship Building):54.44% Below Average
Section 4. (Customer Experience Cycle):56.67% Average
Section 5. (Zero risk):64.17% Average
Section 6. (World-class Internal Culture):61.67% Average
Section 7. (World-class Leadership):61.33% Average
Section 8. (Above and Beyond Culture):58.33% Average

Overall score: 60.69% Average

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