Gunderson Cleaners – Jun-1-2021 – 13:56
| Section: | Average Score |
| Section 1. (Immersion): | 59.5% Average |
| Section 2. (Customer Experience Action Statement): | 57.86% Average |
| Section 3. (Relationship Building): | 55.8% Average |
| Section 4. (Customer Experience Cycle): | 55.82% Average |
| Section 5. (Zero risk): | 54.21% Below Average |
| Section 6. (World-class Internal Culture): | 52.86% Below Average |
| Section 7. (World-class Leadership): | 52.8% Below Average |
| Section 8. (Above and Beyond Culture): | 51.92% Below Average |