Glyndon Lord Baltimore Cleaners – May-27-2022 – 17:55
| Section: | Average Score |
| Section 1. (Immersion): | 81.71% Above Average |
| Section 2. (Customer Experience Action Statement): | 75.24% Above Average |
| Section 3. (Relationship Building): | 66.19% Average |
| Section 4. (Customer Experience Cycle): | 77.14% Above Average |
| Section 5. (Zero risk): | 79.29% Above Average |
| Section 6. (World-class Internal Culture): | 75% Above Average |
| Section 7. (World-class Leadership): | 67.14% Average |
| Section 8. (Above and Beyond Culture): | 80.76% Above Average |
Overall score: 75.31% Above Average
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