Mark Busch

Licensed CX Coach

Cleveland, Ohio, USA

About Mark Busch

As the former co-owner of Busch Funeral and Crematory Services and Normandy Insurance Agency, I have spent more than 40 years working in the service business.

After specializing in creating and delivering high-profile personalized services, I am now a licensed and certified customer experience (CX) coach utilizing The DiJulius Group methodology. I’m also the founder and chief experience officer (CXO) of AI Intuitive.

Established in 2021, AI Intuitive incorporates customer experience (CX) training with AI-powered technology, enabling organizations to improve their overall customer experience capabilities.

Leveraging The DiJulius Group’s Customer Experience Revolution methodology and AI-powered technology solutions, our team can create an immersive, interactive, hands-on coaching experience to improve customer interactions and employee and company performance overall.

Contact us at to learn more. 


Coaching Region(s)

  • US – Northeast
  • US – Southeast
  • US – Midwest
  • US – Southwest

Areas of Expertise

  • Accounting/Finance
  • Automotive
  • Banking/Real Estate
  • Building/Construction
  • Coaching/Business
  • Consulting
  • Customer Support
  • Education/Training
  • Engineering
  • Food
  • Services/Hospitality
  • Human
  • Resources/Training/Dev.
  • Installation/Maintenance

Contact Mark Busch Below