Joe Tassone

Licensed CX Coach

Cleveland, Ohio, USA

About Joe Tassone

Joe Tassone Jr. is an accomplished entrepreneur who has successfully applied his expertise to multiple ventures across multiple industries.  Joe is President & Co-Founder of Abovegrid and Vice President of Development at Accencore LLC, specializing in large-scale commercial solar development.  Joe’s depth of experience as an executive leader, professional real estate developer and project manager in the renewable energy and telecommunications industries, is a matter of record. He is regularly invited to share his professional insights as a speaker at national and international conferences on leadership, customer service and commercial renewable energy development. Central to Joe’s business philosophy is that exceptional customer service must be an integral component of any business organization. In 2020, he founded CX TEN, a Professional Customer Service Training & Coaching organization where he serves as Chief Experience Officer.  As a licensed CX Coach, Joe shares his passion for outstanding customer service by guiding companies in the development of a step-by-step plan to deliver a consistent, world-class experience that inspires customer loyalty and team member enthusiasm.  As a licensed CX Coach, Joe’s program uses the same methodology used by companies like The Ritz-Carltons, Nestle and Starbucks; giving smaller companies exclusive insight into how to retain and grow their customer base. In addition, Joe has over 20 years of experience in start-ups, consulting, real estate development and leadership initiatives. He is an expert on time-management, organization and mentoring; helping fellow entrepreneurs and start-ups alike. Joe is a frequent contributor to LinkedIn and has published articles in several industry journals. 

Joe is married with three children and lives in upstate New York. He is a graduate of SUNY Plattsburgh with a BA in Political Science and Psychology. 

Highlights

Coaching Region(s)

  • US – Northeast
  • US – Southeast
  • US – Midwest
  • US – Southwest

Areas of Expertise

  • Accounting/Finance
  • Automotive
  • Banking/Real Estate
  • Building/Construction
  • Coaching/Business
  • Consulting
  • Customer Support
  • Education/Training
  • Engineering
  • Food
  • Services/Hospitality
  • Human
  • Resources/Training/Dev.
  • Installation/Maintenance

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